Right-click your touchpad driver > Update driver software. Please make sure the laptop model is accurate. Toshiba Website for your computer and check. I would suggest you to download the latest Synaptics driver from If it is disabled, proceed to enable the option.“Pointing” option and see if it is disabled. Click on the Device Settings (Synaptics) tab.This should bring up the Mouse Properties.Press Windows + R key on the keyboard to open.We will certainly look into this for you. I certainly appreciate the efforts that you have taken.Īs the scroll works and the pointing does not, it is possible the feature might be disabled on restart or it could also be the driver. I understand that the mouse pointing feature on the touch pad of your laptop does not work after the Windupdate. Thank you for posting in Microsoft Community.
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